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🔄 Restore Items



🗑️ Accidentally deleted a Jira Work-item? No worries Restore Items has your back!
With this feature, you can effortlessly view, restore, or permanently delete any previously removed Work-item. It's designed to give you full control over your deleted data quickly, securely, and with maximum transparency.

💡 Whether you’re cleaning up, auditing, or recovering important work items — this feature provides powerful tools like bulk actions, smart filters, CSV export, and other features to discover together! 😉

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🌟 What You Can Do

Here’s what you can accomplish with the Restore Deleted Work-items section :

  • 🔁 Restore deleted Work-items individually or in bulk

  • 🗑️ Permanently delete Work-items (single or bulk)

  • 👁️ View full details of deleted items before taking action

  • 🔎 Search and filter deleted Work-items by multiple fields

  • 📁 Export filtered results to CSV

  • 📊 Customize column layout, or reset to default

  • 🧹 Clear all deleted Work-items in a single click


👉 Let’s discover these features together in detail! 👇


🔍 Searching & Filtering Deleted Work-items

Use the powerful filter bar to pinpoint exactly what you need:

🔧 Filter Options

Description

Search Bar

Search by Work-item key, summary, assignee ,Restored by or reporter

Project

Filter by project name

Work item Type

Task, Bug, Epic, etc.

Assignee

Who the Work-item was assigned to

Deleted By

Who deleted the Work-item

Reporter

The Work-item’s creator

Resotord By

Who resolved it before deletion

Time range

Filter by date

➡️ After filtering or searching, click Clear All to return to the default view .

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  • To explore more filters :

    • Click on More filters and select the filter you want

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📥 Export to CSV

Want to archive deleted Work-item data?

  1. Apply your search filters

  2. Click Export as CSV

  3. Your current view (with all columns) will be downloaded

Perfect for compliance, audits, or external reporting!


🧰 Column Management

🧩 You can customize your columns to see the data that matters most:

  • Drag & drop to reorder columns

  • Click Reset Column Order to go back to the default layout

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Default Columns Include:

  • Work Item(s)

  • Assignee

  • Reporter

  • Deleted By

  • Deleted At

  • Deleting Status ( Expired,Restored)

  • Actions

  • Restored As

  • Restored By


🗂️ Bulk & Individual Actions

✅ Bulk Actions

  • Bulk Restore: Select multiple Work items and restore them all at once

  • Bulk Delete: Permanently remove selected Work items

  • Clear All Work Items : Delete all Work items permanently

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🔁 Individual Actions

Each Work-item row comes with options to:

  • Restore a single Work-item

    • By clicking the Restore icon, a pop-up will appear showing the details of the deleted work item.

    • Click Restore to recover the work item.

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  • Permanently delete it

    • By clicking the Delete icon, a pop-up of comfirmation will appear .

    • Click Comfirm to delete the work item permanently.

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  • View full details before deciding

    • By clicking the View Work item deleted icon, a pop-up of comfirmation will appear .

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You’ll also see:

  • Restored As → The new Work-item key after restore

  • Restored By → Who performed the restore


🔄 Clear All Filters vs Clear All work items

Button

Action

Clear All filters

Reset filter to show all deleted Work-items

Clear all work items

Delete all work items where the 'Deleted' field has a time set, excluding those with 'Restored' or 'Expired' status.



Managing Remaining Time for Work Items

  • The Remaining Time field tracks the time left before a work item expires. This field is automatically updated based on the item's lifecycle and can be used to monitor when actions such as deletion or restoration are required.

  • The remaining time will indicate how long it will remain in this state before it is either restored or expired.

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  • "You can specify how long deleted work items should be kept before being permanently removed by clicking the configuration icon in the top-right corner of the page, customizing the settings, and then clicking Save."

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Sorting Table Columns

Each column in the table supports interactive sorting to help you organize your data with ease:

  • 🠕 Click once on a column header to sort in ascending order

 

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  • 🠗 Click again to sort in descending order

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  • 🚫 Click a third time to cancel sorting and return to the default order

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  • Use this feature to quickly find top performers, recent updates, or any pattern you need across your data!


Deleted and Restored Items Report

  • Track all deleted and restored Work-items to maintain data integrity and oversight.

  • Especially useful for audit or restoration purposes.

    • Click on Summary here to display the report

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Views Available

  • Bar Chart Displays the total count of deleted and restored Work-items, categorized by date
    Useful for quickly comparing deletion and restoration activity.

  • Line Chart Shows trends in Work-item deletion and restoration over time.
    Ideal for identifying spikes, drops, or recurring patterns.

  • Table View Provides detailed entries for each deleted or restored Work-item.
    Best for auditing purposes and in-depth investigation.

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Time Filter

You can filter data based on specific time periods to refine your analysis. The available options include:

  • All Time View data from the beginning up to the current date.

  • Last Quarter Limit results to the most recent three-month period.

  • Last Month Display data from the previous calendar month.

  • Last Week Show activity from the previous seven days.

  • Custom Range Manually select a start and end date to define a specific timeframe.

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Export Option

You can export your data in :

  • Export CSV: Export selected views in either CSV format.

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Need help?

🤝 We're here for you! If you have any questions, suggestions, or feature requests, feel free to reach out — we typically respond within 4 hours.